Help

How do I find a book?

All available Hippocrene titles are listed on this website and can be searched using the Quick Search feature (at the top of the page). You may also request a catalog and order form by contacting our customer service department (information below).

Need a book today? You can also find our books in person at your local bookstore. Check their availability through Indiebound.com and Barnes & Noble using the title and/or ISBN number found on this website.

Using the shopping cart

Books added to your shopping cart will be stored there for the duration of your visit to hippocrenebooks.com. After making your selections, you may choose to check-out, and purchase the books, or to remove selected books from your shopping cart. You will not be charged for books placed in your shopping cart until you place your order.

If you are placing an order from outside the U.S., you must call 1-212-685-4373 to complete your order.

How do I place an order?

You may order books online, via this website, or by contacting our customer service department (see below).

What methods of payment do you accept?

We accept Visa, MasterCard, and American Express. Your credit card number is safe on our secure server.
We also accept checks or money orders in U.S. dollars. To pay by check or money order choose mail-in option when you place an order. Once you have completed your order, you can send it with payment to the address below.

Hippocrene Books, Inc.
171 Madison Avenue
New York, NY 10016

When will my order arrive?

Orders within the continental U.S. will be delivered by UPS within 3 weeks.
Orders to Canada will be delivered within 6 weeks.
Delivery to other countries can take from 6 to 12 weeks.

Rush delivery is offered for an additional charge, please call for pricing.

Sales Tax

Sales tax is collected for all orders delivered in New York State.

Domestic Shipping Rates

Standard UPS Shipping:
U.S. Customers: $6.00 U.S. for the first book, $1.00 for each additional book.

If you wish to schedule special delivery please call +1-212-685-4373/4375.

International Shipping Rates

Canadian Customers: $10.00 U.S. for the first book, $1.00 for each additional book.
All other international orders: Please call for shipping estimate, as USPS Global rates vary depending on weight and destination. We will let you know if your order can fit in a Flat Rate Box, and help you pick the best shipping option based on speed and price.

Returns

To make a return, please call our customer service department at 212-685-4373/4375.

How do I contact Hippocrene Books?

Customer Service/Order Department:
Email: orderdept@hippocrenebooks.com
Phone: (212) 685-4373/4375
Fax: (718) 228-6355

Mail:
Hippocrene Books, Inc
171 Madison Avenue
New York, NY 10016

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